Frequently Asked Questions

Common questions about our process, pricing, and service area.

What areas do you serve?

We primarily serve Vienna and Lower Austria. Home consultations within Vienna city limits are included. Projects outside this area are considered on a case-by-case basis.

How long does a project take?

Production typically takes 4–8 weeks after contract signing, depending on complexity. Kitchens and large wardrobe systems may require up to 10 weeks. We provide a fixed delivery date in your contract.

Are prices inclusive of VAT?

All prices on this website and in initial estimates are quoted in EUR excluding 20% Austrian VAT unless stated otherwise. Your final contract quote includes a full VAT breakdown.

Do you offer a warranty?

Yes. All Hypermalco furniture carries a 5-year structural warranty covering craftsmanship defects. Hardware is covered by manufacturer warranties (typically 10–25 years for Blum products).

Can I visit the workshop?

Absolutely. Our studio at Mariahilfer Straße 87 is open Monday to Friday 9:00–18:00 and Saturday 10:00–14:00. We recommend booking ahead via consultation.

What if I need changes during production?

Minor adjustments can sometimes be accommodated before cutting begins. Changes after production starts may incur additional costs and delay delivery. All changes require written approval.

Do you work with interior designers?

Yes, we regularly collaborate with architects and interior designers. Trade enquiries welcome at [email protected].